1. Introduction & Scope
This Privacy Policy explains how PNP Property Holdings & Investments Pty Ltd (“we”, “us”, “our”) collects, uses, holds, and discloses personal information about you in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Who We Are
PNP Property Holdings & Investments Pty Ltd, located at Suite 1208 – 31B Lasso Road, Gregory Hills NSW 2557. PNP Constructions Pty Ltd and PNP Property Holdings & Investments are Registered NDIS Providers.
3. Personal Information We Collect
We collect personal information you provide voluntarily through forms on this website, including your name, email address, phone number, and any messages you send us. We may also collect information when you contact us by phone or email.
4. NDIS & Sensitive Information
Where applicable to delivering Specialist Disability Accommodation, we may collect and handle sensitive information related to NDIS participation, support needs, and disability. We treat such information with the highest level of confidentiality and only use it for service delivery and compliance purposes.
5. How Personal Information Is Collected
We collect personal information directly from you through website forms, email, phone, in-person interactions, and as part of our service delivery. We may also receive information from authorised third parties such as your NDIS plan manager or support coordinator with your consent.
6. Cookies & Website Analytics
This site uses cookies and similar technologies for site functionality and analytics, including Google Analytics 4, Google Tag Manager, Google Ads conversion tracking, and the Meta (Facebook) Pixel. You can control cookies via your browser settings.
7. How We Use Personal Information
We use your information to respond to enquiries, provide information you have requested (including investment memoranda), deliver services, send you newsletters if you have opted in, and improve our services. We do not sell your information to third parties.
8. Disclosure of Personal Information
We may disclose your information to authorised personnel within the PNP Group of Companies, our service providers and partners (under confidentiality obligations), regulatory bodies as required by law, and your authorised representatives.
9. Overseas Disclosure & Data Storage
Where data is processed by overseas service providers (such as cloud-hosted analytics or email systems), we take reasonable steps to ensure that overseas recipients comply with the Australian Privacy Principles.
10. Data Security & Retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We retain personal information for as long as required to fulfil the purpose for which it was collected, or as required by law.
11. Access, Correction & Complaints
You can request access to, correction of, or deletion of your personal information by emailing info@sdaboots.com.au. Complaints will be handled fairly and promptly.
12. Marketing Communications
You can unsubscribe from marketing emails at any time using the unsubscribe link in those emails or by contacting us directly.
13. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites — please review their privacy policies before submitting information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
16. Governing Law
This Privacy Policy is governed by the laws of New South Wales, Australia.
Contact
For privacy enquiries: PNP Property Holdings & Investments Pty Ltd, Suite 1208 – 31B Lasso Road, Gregory Hills NSW 2557. Email: info@sdaboots.com.au.